Order processing & cutoffs
Most orders are processed within 6–12 hours on business days. Orders placed before 2:30 PM IST are eligible for same-day dispatch where available — orders placed after the cutoff will be processed the next business day.
Delivery options
| Service | Estimated delivery | Notes |
|---|---|---|
| Standard | 1–3 business days | Local delivery within Purnia district. |
| Express | Same day / next day | Available in selected areas for an additional fee. |
Shipping costs
Shipping charges are calculated at checkout. There are no blanket free-shipping thresholds; shipping fees depend on service selected and exact delivery location within Purnia.
Tracking & order status
You can view the live order stage and status from your account's order page — this is the authoritative place to see dispatch and delivery updates.
If your order shows delivered in your account but you haven't received it, check with household members/neighbors and then contact us with order details.